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About Deliver Exchange

We're your one-stop shop for cloud business applications.

Deliver Exchange gives customers the freedom to focus on business, not IT. We do it by integrating 30 essential cloud IT apps with a single point of control—and backing it with levels of reliability, security and support that assure a Trouble-Free Experience™.

Deliver Exchange is your Corporate Cloud, for cloud business applications. The Corporate Cloud™ suite integrates the essential IT services that businesses need simply to do business—including email, voice, file syncing and sharing, conferencing, instant messaging, identity and access management, mobility, security and archiving. The Corporate Cloud goes beyond unified communications to encompass a wider breadth of fundamental IT services, delivered by a single provider.

Think of The Corporate Cloud as your “Business Cloud Platform”. Deliver Exchange’s services are integrated into our HostPilot® control panel. This means you have just one login, one password, one bill and one source of support—which makes the cloud easier to use and more efficient to manage. Deliver Exchange further streamlines the experience by offering enterprise-grade security, a 99.999% uptime service level agreement and award-winning 24/7 support, as certified externally by J.D. Power and TSIA.

Deliver Exchange Partner Network serves over 85,000 businesses all over the globe. Deliver exchange and it’s Partner Network is the world’s largest independent provider of Exchange email in the cloud.

Leverage with it's Partner Network which has over 750 employees worldwide who manage multiple data centers to power our "The Corporate Cloud"—and to deliver customers and partners our Trouble-Free Experience™

Key facts about Deliver Exchange & Partner Network

Experience

  • First provider of every version of Exchange Email since 2000
  • We maintain and monitor over 1,000,000 phone numbers, and process over 100 million minutes of voice traffic every month

Security and privacy

  • SOC 2 audited, which attests to our high standards for security
  • Our datacenters are SSAE 16 Type II-audited
  • Facilitates compliance with FINRA, SEC, SOX, and many other financial regulations.
  • Services are designed to meet the privacy and security requirements for Protected Health Information (PHI). Deliver Exchange will execute a HIPAA Business Associate Agreement with Covered Entities
  • Infrastructure is registered with the US Dept. of Commerce as compliant with US-EU and US-Swiss Safe Harbor Frameworks

Onboarding and Migration

  • Our Cloud Concierge team migrates 10-15,000 mailboxes and 5,000 phone numbers per month
  • We employ more than two dozen full-time employees who are dedicated to assuring seamless migration without downtime
  • We’ve developed numerous proprietary migration tools that we deploy alongside 3rd-party tools to migrate email from virtually any source environment
  • 90% of our enterprise onboarding team has 3 or more years’ experience managing email migrations

Support

  • Voice support: 100% CompTIA Net+ certification within first year of employment
  • Voice support: 100% SIP School certification for all Escalation/T2 team members
  • Business apps support: 100% Microsoft Office Specialist certifications for T1 team members
  • Business apps support: T2 team members are 100% certified, with certifications ranging from Microsoft Certified Solutions Associate (MCSA) to Microsoft Certified Solutions Expert (MCSE)
  • Certified under the TSIA Rated Outstanding Program and the J.D. Power Certified Assisted Technical Support ProgramSM